Blessed Way S.L. ("Blessed Way", "we", "us") is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR) and applicable Spanish data protection law (LOPDGDD).
1. Data Controller
The data controller responsible for your personal data is:
2. What Data We Collect
We only collect personal data that you voluntarily provide to us through our contact and quote request form. This may include:
- Full name
- Phone number and/or WhatsApp number
- Email address
- Service type, travel date and time
- Pickup and destination locations
- Number of passengers and luggage
- Any additional notes you choose to include
We do not collect sensitive personal data (such as health data, political opinions or financial information) and we do not use automated decision-making or profiling.
3. How We Use Your Data
We use your personal data exclusively for the following purposes:
- To respond to your transport quote request and confirm availability.
- To coordinate and deliver the private transport service you have booked.
- To send an invoice for the services provided, where applicable.
- To communicate with you regarding your booking via email, phone or WhatsApp.
We do not use your data for marketing, newsletters or any purpose beyond what you have requested.
4. Legal Basis for Processing
- Consent (Art. 6(1)(a) GDPR): when you submit the contact form, you expressly consent to us processing your data to respond to your enquiry.
- Performance of a contract (Art. 6(1)(b) GDPR): once a service is booked, processing is necessary to fulfil that contract.
- Legitimate interest (Art. 6(1)(f) GDPR): to maintain basic business records and communicate efficiently with clients.
5. How Long We Keep Your Data
We retain your personal data only for as long as necessary:
- Quote requests not converted to bookings: up to 6 months.
- Confirmed bookings: up to 5 years, as required by Spanish accounting and tax regulations.
After these periods, your data is securely deleted.
6. Who We Share Your Data With
We do not sell, rent or share your personal data with third parties for commercial purposes. Your data may be accessed by:
- Our drivers and operational staff, solely to deliver the service you have booked.
- Email service providers, acting as data processors under a data processing agreement, used only to transmit your quote request to us.
No data is transferred outside the European Economic Area (EEA).
7. Cookies and Tracking Technologies
Our website uses a minimal number of cookies and similar technologies:
Essential / Functional
- Cookie consent preference — stored in your browser's localStorage to remember your cookie choice. No expiry, only deleted if you clear browser data.
Third-Party Technologies
- Google Fonts — our website loads typefaces from Google's servers. Google may receive your IP address and browser information when fonts are loaded. This is a functional requirement for the site's appearance. See Google's Privacy Policy.
- WhatsApp links — clicking a WhatsApp button opens the WhatsApp application. No cookies are set by this website in connection with WhatsApp links.
We do not use advertising cookies, tracking pixels, Google Analytics, Facebook Pixel or any similar analytics or marketing technology.
You can manage your cookie preferences at any time using the "Cookie Settings" link in the footer of any page.
8. Your Rights Under GDPR
You have the following rights regarding your personal data:
- Right of access — to request a copy of the data we hold about you.
- Right to rectification — to request correction of inaccurate or incomplete data.
- Right to erasure ("right to be forgotten") — to request deletion of your data where there is no legal basis for us to retain it.
- Right to restriction of processing — to request that we limit how we use your data in certain circumstances.
- Right to data portability — to receive your data in a structured, machine-readable format.
- Right to object — to object to processing based on legitimate interest.
- Right to withdraw consent — where processing is based on consent, you may withdraw it at any time without affecting prior processing.
To exercise any of these rights, contact us at: admin@blessedway.es
We will respond within 30 days. If you are unsatisfied with our response, you have the right to lodge a complaint with the Spanish Data Protection Authority:
9. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our website operates exclusively over HTTPS. Access to client data is restricted to authorised personnel only.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any material changes will be indicated by updating the "Last updated" date at the top of this page. We encourage you to review this page periodically.
11. Contact
For any questions about this Privacy Policy or your personal data, please contact us: